All shipments within Italy and the European Union territory are free of charge as well as Returns.
Outside the EU, on the other hand, the shipping rate will be automatically calculated based on distance and customs duties.

The directly managed warehouse will process the order and within one business day your MagicBox containing Steve's will be ready to go. Delivery times depend on location:
- Italy: 2-4 business days
- European Union: 2-6 business days
- World: 4-10 business days

You should contact us at email hello@stevesofficial.com or wa business number +39-3357720190 within 15 days of receiving your order. If the order arrives damaged, includes the wrong product or the size is incorrect the return is totally free and we will replace your Steve's in the best possible way.
Returning is easy and intuitive within our ECOmmerce, just enter the order number within the MyAccount section and print the relevant label.

Certainly. It is always possible to exchange your Steve's if the size does not fit perfectly. You will have to contact us within 15 days of receiving your order, the return is totally free and we will replace your Steve's in the best possible way.
Returning is easy and intuitive within our ECOmmerce, just enter your order number within the MyAccount section and print the relevant label.

The return must include the Steve's and MagicBox all in their original condition and not used in any way.